Privacy policy
Privacy Policy TalkonautAI:
At TalkonautAI OU (along with our affiliated entities, hereinafter referred to as “TalkonautAI”, “we”, “our”, or “us”), we hold your privacy in high regard and are devoted to safeguarding any data that we collect from or concerning you. This Privacy Policy outlines how we handle the Personal Information we gather when you make use of our website, applications, and services (collectively known as “Services”). This Privacy Policy is not applicable to data processed on behalf of clients through our commercial offerings, such as our API, which is regulated by the respective agreements.
Please consult this help center article for details on the manner in which we collect and utilize training information for the development of our language models and other Services, and the options available to you concerning this data.
Collection of Personal Information
We collect data associated with you, known as “Personal Information”, in the following ways:
Information Provided by You: Personal Information is collected when you set up an account to avail of our Services or when you communicate with us:
Account Details: Upon account creation, we gather data linked to your account, comprising your name, contact details, login credentials, payment card details, and transaction records, collectively termed “Account Information”.
User Content: During the utilization of our Services, we gather Personal Information found within the input, file uploads, or feedback that you provide (“Content”).
Communication Data: If you reach out to us, we gather your name, contact information, and the contents of your communication (“Communication Information”).
Social Media Data: We maintain pages on social media platforms such as Instagram, Facebook, Medium, Twitter, YouTube, and LinkedIn. In case you interact with our social media pages, we collect Personal Information you choose to share, like contact details (“Social Information”). Furthermore, the companies hosting our social media pages might supply us with aggregated data and analytics regarding our social media engagements.
Information Received Automatically: As you access or engage with our Services, we collect information about your interaction (“Technical Information”):
Log Information: Data sent automatically by your browser during the use of our Services, including your IP address, browser type, and settings, date and time of your request, and how you interact with our website.
Usage Information: We may automatically accumulate information regarding your usage of our Services, such as the content you view or interact with, features utilized, actions taken, as well as timezone, country, access dates and times, user agent and version, type of computer or mobile device, and connection quality.
Device Data: Comprising device name, operating system, device identifiers, and browser used. The information collected may vary depending on the device type and its settings.
Cookies: We employ cookies for the operation, administration, and enhancement of our Services. A “cookie” is data sent to your browser by websites you visit. You have the option to set your browser to accept or reject cookies, or to notify you each time a cookie is offered, allowing you to decide whether to accept it. However, rejecting cookies might, in certain instances, hinder your usage of, or negatively impact the display or functionality of, a website or specific areas or features of a website. For further details on cookies, please visit All About Cookies.
Analytics: We might employ various online analytics tools that use cookies to aid us in analyzing how users engage with our Services and in enhancing your experience.
TalkonautAI OU may employ Personal Information for the purposes outlined below:
To render, manage, preserve, and analyze the Services;
To enhance the quality of our Services and engage in research activities;
To establish communication with you;
To innovate and launch new services and programs;
To deter fraudulent actions, illicit activities, or exploitation of our Services, as well as to safeguard the integrity of our technological resources, systems, and networks;
To facilitate business transactions and transitions; and
To adhere to legal mandates and processes, as well as to defend our privileges, confidentiality, well-being, assets, and those of our affiliates, clients, and other stakeholders.
Collated or Anonymized Information. We might compile or render Personal Information anonymous, so it can't be utilized to recognize you personally, and we employ such data to examine the efficacy of our Services, enhance and integrate features, conduct studies, and for comparable objectives. Occasionally, we may evaluate general user behaviors and attributes and may share collective data such as user statistics with third parties, publish such data, or make it broadly available. Such collective data may be gathered via the Services, cookies, or other methods elucidated in this Privacy Policy. We will store and use anonymized information in an anonymous or de-identified state and will not endeavor to reestablish your identity, except if mandated by legislation.
As indicated earlier, we may use the Content you supply us to refine our Services, such as training the models that support TalkonautAI. Instructions on how you can opt out of allowing us to use your Content for model training can be found here.
Sharing of Personal Information
Under specific conditions, we might share your Personal Information with third parties without additional notification to you, unless legally mandated:
Service Partners and Providers: To help in fulfilling operational requirements and to execute particular services and functions, we may share Personal Information with service partners and providers, encompassing but not limited to hosting, cloud, and IT services providers, email communications platforms, and web analytics services, among others. Following our directives, these entities will access, handle, or keep Personal Information solely while performing their obligations to TalkonautAI OU.
Corporate Transactions: If we participate in corporate actions such as mergers, restructurings, bankruptcies, receiverships, or transitioning services to a different provider (jointly termed as “Transaction”), your Personal Information along with other data might be revealed during the due diligence procedure with parties involved in the Transaction and might be transferred to a succeeding entity or affiliate as a component of that Transaction together with other assets.
Statutory Obligations: We may disclose your Personal Information, including data regarding your interactions with our Services, to governmental agencies, industry colleagues, or other third parties (i) if we are legally required or in good faith believe it necessary to comply with legal responsibilities, (ii) to safeguard and defend our rights or assets, (iii) if we determine, at our sole discretion, that there has been a breach of our terms, policies, or laws; (iv) to identify or avert fraud or other unlawful activities; (v) to protect the safety, security, and integrity of our products, workforce, or users, or the general public, or (vi) to defend against legal liabilities.
Affiliates: We may disclose Personal Information to our affiliated entities, signifying an entity that has control over, is governed by, or shares common governance with TalkonautAI OU. Our affiliates may use the Personal Information we disclose in accordance with this Privacy Policy.
Your Entitlements
Based on geographic location, individuals in the EEA, the UK, and globally might possess specific legal entitlements concerning their Personal Information. For instance, you might have the entitlement to:
Access your Personal Information and data regarding its processing.
Erase your Personal Information from our database.
Amend or refresh your Personal Information.
Relocate your Personal Information to a different party (entitlement to data portability).
Limit the manner in which we process your Personal Information.
Revoke your consent – in cases where we count on consent as the legal foundation for processing at any instance.
Dispute the way we process your Personal Information.
File a grievance with your local data protection authority.
You can exercise a portion of these entitlements via your TalkonautAI OU account. If you are incapable of exercising your entitlements through your account, kindly forward your request to support@talkonautaiou.com.
A commentary on precision: Services akin to TalkonautAI generate responses by examining a user’s inquiry and, consequently, foreseeing the words that are most probable to appear next. Sometimes, the words most likely to appear next may not be the most factually precise. Therefore, you should not depend on the factual accuracy of output from our models. If you observe that TalkonautAI output encompasses factually inaccurate information about you and you would like us to rectify the inaccuracy, you may submit a correction request to support@talkonautaiou.com. Owing to the technical intricacy of how our models function, we might not be in a position to rectify the inaccuracy in every situation. In that scenario, you may ask that we eliminate your Personal Information from TalkonautAI output by filling out this form.
For information on how to exercise your entitlements concerning data we have collected from the internet to educate our models, kindly consult this help center article.
Children
Our Service is not aimed at children below the age of 13. TalkonautAI OU does not intentionally gather Personal Information from children under the age of 13. If you have reason to think that a child below the age of 13 has furnished Personal Information to TalkonautAI OU through the Service, please email us at legal@talkonautaiou.com. We will scrutinize any notification and, if suitable, erase the Personal Information from our systems. If you are 13 or older but below 18, you must obtain permission from your parent or guardian to utilize our Services.
Links to External Websites
The Service may contain links to external websites not operated or controlled by TalkonautAI OU, including social media services (“Third Party Sites”). The information that you share with Third Party Sites will be governed by the specific privacy policies and terms of service of the Third Party Sites and not by this Privacy Policy. By providing these links we do not imply that we endorse or have reviewed these sites. Please contact the Third Party Sites directly for information on their privacy practices and policies.
Security and Preservation
We employ reasonable commercial technical, administrative, and organizational measures to safeguard Personal Information both online and offline from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. Nonetheless, no Internet or email transmission is ever completely secure or error-free. Especially, emails sent to or from us may need to be more secure. Consequently, you should exercise caution in deciding what information you send to us via the Service or email. Moreover, we are not accountable for circumvention of any privacy settings or security measures contained on the Service, or third-party websites.
We shall retain your Personal Information only for the duration required to offer our Service to you, or for other valid business purposes such as resolving disputes, safety and security reasons, or complying with our legal obligations. The duration for which we retain Personal Information will hinge on several factors, such as the volume, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure, our motive for processing the information, and any legal requisites.
Changes to the Privacy Policy
We may modify this Privacy Policy from time to time. When we make changes, we will post the updated version on this page and, if the changes are significant, we may also send an email notification to users who have provided us with their email addresses. In some instances, if the changes substantially affect your rights or obligations, we may provide additional notice as required by applicable law.
How to Contact Us
If you have any questions, comments, or concerns about this Privacy Policy, or if you would like to exercise any of your rights described in this Privacy Policy, please feel free to contact our support team or write to us at:
Email: support@talkonautaiou.com
