Terms of Service

This website is owned and operated by TalkonautAI.com (Legal entity: TalkonautAI OÜ, Reg. Nr. 16744352, Astangu 54-5, 13519 Tallinn, Estonia). By using this website you agree to the terms stated on this page.

Signing Up and Access
You need to be at least 13 years of age to utilize the Services. If you are below 18, you must get permission from your parent or legal guardian to use the Services. In case you are utilizing the Services on behalf of someone else or an organization, you need to have the authorization to agree to the Terms for them. It’s necessary to provide precise and complete details while creating an account. You must keep your login details and account limited to individuals within your organization and take responsibility for all activities conducted through your account.

Guidelines for Usage
(a) Utilization of Services. You are allowed access, and we grant you a non-exclusive privilege to use, the Services in agreement with these Terms. You will ensure compliance with these Terms and all relevant laws during the usage of the Services. The Services are the property of TalkonautAI and its affiliates.
(b) Suggestions. Your feedback, comments, ideas, proposals, and suggestions for improvements are valuable to us. If you share any of these with us, understand that we are free to utilize them without any limitations or obligations to compensate you.

(c) Limitations. You must not (i) employ the Services in a manner that violates, misappropriates, or infringes upon anyone's rights; (ii) reverse engineer, disassemble, decompile, translate, or attempt to uncover the source code or underlying elements of models, algorithms, and systems within the Services (unless such restrictions are against the law); (iii) utilize the output from the Services to create models that rival TalkonautAI; (iv) extract data or output from the Services through automated or programmatic methods including scraping, web harvesting, or data extraction, unless permitted through the API; (v) falsely claim that the Services’ output was generated by humans when it was not or otherwise infringe upon our Usage Policies; (vi) trade, purchase or distribute API keys without our previous consent, or (vii) forward any personal information of minors below the age of 13 or the applicable age for digital consent. You must also comply with any rate limits and other requirements outlined in our documentation. Services must only be used in locations currently supported by TalkonautAI.

(d) Third-Party Services. The terms and conditions of any third-party software, services, or products that you employ in conjunction with the Services are governed by their respective terms, and TalkonautAI bears no responsibility for third-party products.

Content
(a) Your Content. You may input data into the Services (“Input”) and receive data generated and returned by the Services based on the Input (“Output”). Both Input and Output are collectively referred to as “Content.” Provided that you comply with these Terms, and as per applicable law, you retain ownership of all Input. TalkonautAI, subject to your adherence to these Terms, assigns to you all its rights and interests in the Output. This means you can use Content for any purpose, including commercial purposes such as selling or publishing, provided you abide by these Terms. TalkonautAI may use Content to maintain and offer the Services, abide by applicable laws, and enforce our policies. You are accountable for Content, including ensuring that it doesn’t violate any laws or these Terms.
(b) Content Similarity. Due to the inherent characteristics of machine learning, Output may not be distinct across users and the Services might generate the same or similar output for TalkonautAI or a third party. For instance, a common question like “What color is the sky?” may yield a response such as “The sky is blue.” for different users. Responses that are requested by and generated for other users are not considered your Content.

(c) Content Usage for Service Enhancement. We do not employ Content that you provide to or receive from our API

Fees and Payment
(a) Fees. In consideration for the access to and use of the Services, you agree to pay TalkonautAI the applicable fees as set forth in the pricing section of the TalkonautAI website or as otherwise agreed upon between you and TalkonautAI in writing.
(b) Payment Terms. Payment terms will be specified in the agreement or the pricing section of the TalkonautAI website. You are responsible for providing complete and accurate billing information to TalkonautAI.
(c) Taxes. You are responsible for all taxes, levies, or duties imposed by taxing authorities related to your use of the Services, excluding taxes based on TalkonautAI's net income. If TalkonautAI is required to collect or pay taxes, the taxes will be invoiced to you, unless you provide TalkonautAI with a valid tax exemption certificate.
(d) We have 3 packages to make a purchase and use TalkonautAI services:
Moon: 1000 credits - 10 Eur
Earth: 10 000 credits - 85 Eur
Sun: 100 000 credits- 750 Eur
Also, we have a modern calculator, that you can check and the calculator will show you the price of your estimated request.
* 1 credit - 1 TalkonautAI chat-request.

Governing Law

These Terms and Conditions are governed by and construed by the laws of Estonia. By using this service, you consent to the jurisdiction of the courts located in Estonia for any dispute arising from these Terms. This choice of jurisdiction does not prevent us from seeking injunctive relief in any jurisdiction where we believe such action is necessary to protect our interests.

Refund Procedure

Requests for refunds must be submitted by emailing us at [support email address, support@talkonautai.com ] and providing the following information:

Full name of the purchaser
Order/invoice number
Date of purchase
Reason for requesting a refund

Refund requests must be made within 14 days from the date of purchase.

Refunds will be processed within 30 business days of receiving a valid refund request.

Refund Eligibility

Refunds will only be considered under the following circumstances:

Technical issues prevent the proper use of the product or service, and our support team cannot resolve these issues within a reasonable time frame.
The product or service was not delivered or made accessible to the purchaser.

Refunds will not be provided in the following cases:

The purchaser changes their mind or no longer wants the product or service.
The purchaser provides incorrect or incomplete information resulting in the inability to deliver the product or service.
The purchaser violates the terms of service and usage policies of TalkonautAI.com.

Termination and Suspension
(a) Termination. You may terminate your account and stop using the Services at any time. TalkonautAI may also terminate or suspend your access to the Services if you do not comply with these Terms or if TalkonautAI is investigating suspected misconduct.
(b) Effect of Termination. Upon termination, you will lose the right to access or use the Services. You are required to delete all the content and data retrieved through the Services. TalkonautAI may also delete your account data as part of its data retention policy.

Warranties and Disclaimers
(a) No Warranties. The Services are provided “as is” without any warranties, express or implied, including without limitation, implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
(b) Disclaimer. TalkonautAI does not warrant that the Services will be error-free, uninterrupted, or reliable. You acknowledge that your use of the Services is at your own risk.

Limitation of Liability
TalkonautAI, its affiliates, officers, or employees, will not be liable for any indirect, incidental, special, punitive, or consequential damages, or any loss of profits, revenue, data, or data use arising out of or related to the Services, whether in contract or tort, or under any other theory of liability, even if TalkonautAI has been advised of the possibility of such damages.

Indemnification
You agree to indemnify, defend, and hold harmless TalkonautAI, its affiliates, officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, or expenses, including reasonable attorneys’ fees and costs, arising out of or in any way connected with your access to or use of the Services.

Dispute Policy for TalkonautAI

Starting a Dispute:

Email support@talkonautai.com with the subject "Dispute".
Include your details and a clear dispute description with supporting documents.

Resolution Timeframe:

We aim to acknowledge your dispute within 30 business days.
Our goal is to resolve disputes within 14 business days.

Privacy and Confidentiality:

All dispute information will remain confidential.

Appeal Process:

If you disagree with the resolution, email support@talkonautai.com within 14 business days.

Good Faith:

All parties must act honestly and provide accurate information.

Compliance:

By using TalkonautAI services, you agree to follow our Dispute Policy.

Please note policy updates may occur without notice. Contact us at support@talkonautai.com for questions or disputes.

Changes to the Terms
TalkonautAI reserves the right to modify these Terms at any time. If we make changes to these Terms, we will notify you by updating the date at the top of these Terms or providing other notifications as required by law.

* Talkonautai uses OpenAI, L.L.C API, business agreements you can find - https://openai.com/policies/business-terms

Contact Information
If you have any questions regarding these Terms or the Services, please contact TalkonautAI at:

Email: support@talkonautai.com

Please include your name, company name (if applicable), and contact information in your correspondence.